See all open positions Apply now
Technical Support Specialist with English
Wrocław, Ostrów Wielkopolski
Your daily tasks:
- providing technical support to users of Techland S.A. software
- actively seeking solutions to reported problems in cooperation with other departments of the company
- technical support for the product purchase process (including the payment system)
- documenting and reporting incidents / problems
You meet our expectations if you have:
- very good command of the English language
- knowledge of the video game industry - active player
- min. secondary education (IT or related)
- good knowledge of Windows operating systems
- knowledge of how to operate Playstation, Xbox and Nintendo consoles
- knowledge of digital game distribution platforms
- highly developed communication skills
Nice to have:
- experience in customer service
- knowledge of the FreshDesk ticket handling system
- knowledge of an additional foreign language (Russian, German, Spanish, Chinese)