Your daily tasks:

• providing technical support to users of Techland S.A. software;
• actively seeking solutions to reported problems in cooperation with other departments of the company;
• documenting and reporting issues to relevant teams/departments in the company.

You meet our expectations if you have:

• very good command of the English language (B2 level or higher);
• knowledge of the video game industry – you’re an active player;
• min. secondary education (IT or related);
• good knowledge of Windows operating systems;
• knowledge of how to operate Playstation, Xbox and Nintendo consoles;
• knowledge of digital game distribution platforms, with particular emphasis on Steam;
• highly developed communication skills.

Nice to have:

• experience in customer service;
• knowledge of ticket handling systems/platforms;
• knowledge of an additional foreign language.