Unia Europejska
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Technical Support Specialist

Wrocław, Warszawa

Your daily tasks:

  • providing technical support to users of Techland S.A. software;
  • actively seeking solutions to reported problems in cooperation with other departments of the company;
  • documenting and reporting issues to relevant teams/departments in the company.

You meet our expectations if you have:

  • very good command of the English language (B2 level or higher);
  • knowledge of the video game industry – you’re an active player;
  • min. secondary education (IT or related);
  • good knowledge of Windows operating systems;
  • knowledge of how to operate Playstation, Xbox and Nintendo consoles;
  • knowledge of digital game distribution platforms, with particular emphasis on Steam;
  • highly developed communication skills.

Nice to have:

  • experience in customer service;
  • knowledge of ticket handling systems/platforms;
  • knowledge of an additional foreign language.
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