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Technical Support Specialist
Your daily tasks:
- providing technical support to users of Techland S.A. software;
- actively seeking solutions to reported problems in cooperation with other departments of the company;
- documenting and reporting issues to relevant teams/departments in the company.
You meet our expectations if you have:
- very good command of the English language (B2 level or higher);
- knowledge of the video game industry – you’re an active player;
- min. secondary education (IT or related);
- good knowledge of Windows operating systems;
- knowledge of how to operate Playstation, Xbox and Nintendo consoles;
- knowledge of digital game distribution platforms, with particular emphasis on Steam;
- highly developed communication skills.
Nice to have:
- experience in customer service;
- knowledge of ticket handling systems/platforms;
- knowledge of an additional foreign language.