Community Manager - Social Media Focus
Work Model: onsite / hybrid
Wrocław, Poland; Warsaw, Poland
Company Description
Techland is one of the biggest and best-known Polish game developers with studios in Wroclaw and Warsaw. For over 30 years, we've carried a tradition of providing gamers with unforgettable experiences. We're an international team of over 400 highly-skilled professionals driven by a passion for gaming, always striving for the best quality.
We’re fueled by the support of our global community built on the foundation of successful AAA franchises such as Call of Juarez, Dead Island, or Dying Light. The gamers' trust in our games has resulted in our newest project, Dying Light 2 Stay Human, selling more than 5 million copies across all platforms within the first month after release.
On top of continuously growing the world of Dying Light through a robust post-launch support plan for Dying Light 2 Stay Human, we're also working on an unannounced AAA Open World Action RPG set in a brand new fantasy universe; our biggest project to date.
Techland's mission strictly determines every aspect of our work: we want to create unforgettable experiences.
Job Description
We are looking for a talented and enthusiastic Community Manager to join our team. As a Community Manager with a focus on social media, you will be responsible for building and nurturing our online community, creating compelling content, and managing Techland's social media channels. You will play a pivotal role in enhancing our brand's online presence and fostering meaningful connections with our audience.
- Develop and execute community engagement strategies to drive brand awareness, engagement, and loyalty across Techland's social media channels.
- Create, curate, and schedule high-quality and engaging content for various social media platforms, including but not limited to Facebook, Twitter, Instagram.
- Monitor and promptly respond to comments, messages, and inquiries across all social media channels, ensuring a positive and interactive community experience.
- Collaborate with internal teams to gather insights, identify trends, and generate ideas for social media content that aligns with our brand's voice and objectives.
- Implement social media campaigns, contests, and initiatives to drive user engagement and grow our online community.
- Stay up to date with the latest trends, features, and best practices in social media marketing and community management.
- Analyze social media metrics and generate reports on key performance indicators to measure the success and impact of our social media efforts.
- Monitor and report on industry and competitor activities, providing recommendations for improvement and innovation.
- Work closely with influencers and content creators to amplify our brand's reach and drive engagement.
- Provide regular feedback and insights to the internal teams regarding community sentiment, feedback, and suggestions.
Qualifications
- Proven experience as a Community Manager or a similar role, with a focus on social media management and community engagement.
- Strong understanding of social media platforms, their algorithms, and best practices for content creation and community management.
- Excellent written and verbal communication skills in English.
- Proficiency in using social media management tools (e.g., Hootsuite, Buffer) and analytics platforms (e.g., Google Analytics, Facebook Insights).
- Ability to generate creative ideas and content that resonate with our target audience.
- Passion for the tech industry and knowledge of the latest trends and innovations.
- Strong organizational skills and ability to multitask in a fast-paced environment.
- Analytical mindset to interpret social media metrics and drive data-driven decisions.
- Familiarity with Techland's products and a genuine interest in gaming would be a plus.
Additional Information
What we can offer:
- a wide array of benefits: private medical care, life insurance, relocation support, pro-health campaigns, psychological support, gifts for different occasions, bonuses,
- an outstanding work atmosphere in a highly-skilled team of professionals, with flexible working hours, no dress code, and full support of the dedicated HR Business Partner,
- a constant stream of company newsletters, PR & project updates so you will always be in the know,
- many opportunities for personal development: a dedicated development budget for each employee, extra two paid days for training and CSR, stable career paths, extensive internal and external training, and financing of English and Polish language classes,
- state-of-the-art offices filled with chillout zones, a fully equipped kitchen, a gym (Wrocław office), and a free underground car park (Wrocław office).